[London, UK, 20 May 2025] – Ikue today announced that it has joined the Pega Partner Program, from Pegasystems, The Enterprise Transformation Company™. The Pega Partner Program extends customers’ investments with Pega solutions with out-of-the-box solutions that are readily available to accelerate their time to market.
Pega provides a powerful platform that empowers some of the world’s leading organisations to unlock business-transforming outcomes with real-time optimisation. Clients use Pega enterprise AI decisioning and workflow automation to solve their most pressing business challenges – from personalising engagement to automating service to streamlining operations.
Ikue is a purpose-built AI-powered Customer Data Platform that deploys data, analytics, and AI solutions at scale to increase Customer Lifetime Value for CSPs. This innovative platform combines a pre-built CSP-specific data model, productised connectors to OSS/BSS data sources, and robotic data automation that enables users to configure and deploy data pipelines via a no-code UI in minutes.
The Ikue Customer Data Platform (CDP) will enable Pega CSP clients to accelerate their Pega Customer Decision Hub (CDH) deployments at significantly lower cost than traditional implementations. The solution provides a single integration point for complex data sources into the Pega Infinity™ platform. Existing Pega CDH clients will benefit from increased agility as the Ikue CDP enables the deployment of additional data required for new use cases in days. Ikue streamlines data preparation and populates the Customer Insights Cache through a single, productised data pipeline.
See how this works in practice and explore key use cases on the Ikue x Pega partner page.
“We are excited to join the Pega Partner Program” said Stuart Stoddart, Chief Business Development Officer at Ikue. “By integrating Ikue’s scalable Customer Data Platform with Pega’s advanced AI decisioning, we empower CSP businesses to achieve unparalleled levels of customer engagement and drive sustainable business growth.”
“Partnering with Ikue underscores our commitment to equipping CSP clients with the tools they need to excel in today’s competitive landscape,” said Daniel Österberg-Holm, global vice president of partner ecosystem, Pega. “Ikue has developed a platform that reduces complexity and accelerates the time to value for client investments in CDH. This perfectly aligns with our mission to help organisations achieve real-time decisioning and personalised engagement at scale.”
For a deep dive into our integration with Pega and how it’s transforming telecom customer engagement, visit the Ikue x Pega partner page.
About Ikue
Ikue is a software provider specialising in data-driven platforms that enable personalised customer engagement for telecom operators. With a strong focus on innovation and customer experience, Ikue helps operators enhance customer value and foster long-term relationships.
For media enquiries, please contact:
Simon Esland
Chief Marketing Officer
Ikue
press@ikue.io
